Shipping policy

Shipping Policy

Last Updated: [DATE]

Thank you for shopping with Elavo.in. We are committed to delivering your order safely and as quickly as possible. Please review our shipping policy below.

Order Processing

All orders are processed within [PROCESSING TIME] after payment has been successfully received.
Orders are processed on business days only (Monday–Friday, excluding public holidays).
Orders placed on weekends or holidays will be processed on the next business day.
During peak seasons, sales, or promotional events, processing times may be slightly longer.

Shipping Methods

We offer the following shipping options:

Standard Shipping – Delivery within [X–X BUSINESS DAYS]
Express Shipping (if available) – Delivery within [X–X BUSINESS DAYS]

Shipping options available at checkout may vary depending on your delivery location.

Shipping Costs

Shipping charges are calculated at checkout based on your delivery address and selected shipping method.

Our shipping rates are:

Standard Shipping: [SHIPPING COST]
Express Shipping: [SHIPPING COST]
Free Shipping: Available on orders over [FREE SHIPPING AMOUNT] (if applicable).

Delivery Timeframes

Estimated delivery times are:

Metro Cities: [X–X BUSINESS DAYS]
Other Locations: [X–X BUSINESS DAYS]
Remote Areas: Delivery times may vary.

Please note that delivery estimates begin after your order has been processed and dispatched.

Order Tracking

Once your order has been shipped, you will receive a confirmation email and/or SMS containing:

Your tracking number
Courier partner details
A tracking link to monitor your shipment

Please allow up to 24–48 hours for tracking information to become available after dispatch.

Delivery Delays

While we strive to deliver every order on time, delays may occasionally occur due to:

Weather conditions
Public holidays
High order volumes
Courier service disruptions
Incorrect or incomplete shipping addresses
Unforeseen circumstances beyond our control

If your order is significantly delayed, please contact our customer support team, and we’ll be happy to assist you.

Incorrect Shipping Information

Please ensure your shipping address and contact details are accurate before placing your order.

We are not responsible for delays or failed deliveries resulting from incorrect or incomplete information provided by the customer. Additional shipping charges may apply if an order needs to be re-shipped.

Lost or Damaged Packages

If your package arrives damaged or appears to be lost during transit, please contact us within [X DAYS] of the expected delivery date.

Include:

Your order number
Photos of the damaged package (if applicable)
A brief description of the issue

We will work with the shipping carrier to resolve the matter as quickly as possible.

International Shipping

[Choose the option that applies]

Option 1 – Domestic Only
Currently, Elavo.in ships only within India. We do not offer international shipping at this time.

Option 2 – International Available
We ship to selected international destinations. Delivery times typically range from [X–X BUSINESS DAYS], depending on the destination and customs processing.

Please note:

International shipping charges are calculated at checkout.
Customers are responsible for any applicable customs duties, taxes, or import fees imposed by their country.